Customer Front End Officer job in Karachi Pakistan

Customer Front End Officer job in Karachi Pakistan.  Are you seeking the latest position as a Customer Front End Officer job in Pakistan? AVERY DENNISON KARACHI PAKISTAN promises to offer an attractive salary package to PKR 30000-50000 Monthly employees for the Customer Front End Officer job position.

Graphic tickets, tags, labels, embellishments, and packaging solutions that bring out a brand’s best are what we specialize in. Solutions for price management, global compliance, RFID-enabled inventory and loss prevention, and brand security help us speed up performance.

Dennison Avery Operating in 115 locations across 50 countries and 6 continents, RBIS serves the global marketplace ethically. Go to www.rbis.averydennison.com for additional details.

Job Name:

• Customer Front End Officer

Salary Customer Front End Officer job:

• PKR 30000-50000 per Month

Job Duties and Overview:

• Oversee accounts to ensure timely orders, accurate pricing, accurate follow-up, and full order fulfillment.
• Responds to inquiries from customers by phone about the goods and services offered by the business.
• Determines the best course of action after identifying the customer’s wants
• Markets and sells the goods and services offered by the business.
• Examine and settle grievances.
• Enters and monitors order status and uses a computer system to record inquiries and replies.
• Resolve client complaints in a courteous and professional manner after reviewing them.
• Accepts replacement orders, negotiates refunds, authorizes returns, and requests testing of returned products by internal quality or other
• staff in response to consumer complaints about products or billing.
• Within policy and following established processes, authorizes credit memos and refunds.
• Oversee accounts to ensure timely orders, accurate pricing, accurate follow-up, and full order fulfillment.
• Put strategies in place for account servicing.
• Main point of contact for allocated clients’ marketing and sales efforts.
• Implementation of marketing programs for given accounts.
• Assist with consumer service in every way possible, including but not limited to providing and following up on pricing quotations, making
• product and technical advice, and coordinating amongst departments to provide samples.
• Create and execute plans to enhance responsiveness and customer service.
• Schedule and plan capacity in conjunction with Operations and Logistics.
• Promptly respond to customer inquiries and advocate for their needs.
• Assist clients with order entry, expediting, and shipment details in a timely manner as part of order management.
• Resolve supply chain challenges by proactively communicating and offering alternatives.
• Go to seminars for technical instruction.

Eligibility Criteria/About the Candidate

• Highly preferred: a bachelor’s degree.
• Prior experience working with customers, preferably for two or three years, is an asset.

   

• Ability to effectively communicate verbally, in writing, and over the phone.
• A strong ability to organize and enter data accurately. Excellent follow-up skills and a meticulous nature
• Skilled in handling a wide variety of tasks and concerns.

Application Last Date

• April 25, 2024

Applying Method

• For applying to this job, candidate should follow the simple method
• Applicants need to apply online through the below-given platform
• Apply directly through our given platform
• Press “Apply” at the bottom.

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Location:

• Pakistan