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AVERY DENNISON KARACHI PAKISTAN
Customer Front End Officer job in Karachi Pakistan. Are you seeking the latest position as a Customer Front End Officer job in Pakistan? AVERY DENNISON KARACHI PAKISTAN promises to offer an attractive salary package to PKR 30000-50000 Monthly employees for the Customer Front End Officer job position.
Graphic tickets, tags, labels, embellishments, and packaging solutions that bring out a brand’s best are what we specialize in. Solutions for price management, global compliance, RFID-enabled inventory and loss prevention, and brand security help us speed up performance.
Dennison Avery Operating in 115 locations across 50 countries and 6 continents, RBIS serves the global marketplace ethically. Go to www.rbis.averydennison.com for additional details.
Job Name:
- Customer Front End Officer
Salary Customer Front End Officer job:
- PKR 30000-50000 per Month
Job Duties and Overview:
- Oversee accounts to ensure timely orders, accurate pricing, accurate follow-up, and full order fulfillment.
- Responds to inquiries from customers by phone about the goods and services offered by the business.
- Determines the best course of action after identifying the customer’s wants
- Markets and sells the goods and services offered by the business.
- Examine and settle grievances.
- Enters and monitors order status and uses a computer system to record inquiries and replies.
- Resolve client complaints in a courteous and professional manner after reviewing them.
- Accepts replacement orders, negotiates refunds, authorizes returns, and requests testing of returned products by internal quality or other
- staff in response to consumer complaints about products or billing.
- Within policy and following established processes, authorizes credit memos and refunds.
- Oversee accounts to ensure timely orders, accurate pricing, accurate follow-up, and full order fulfillment.
- Put strategies in place for account servicing.
- Main point of contact for allocated clients’ marketing and sales efforts.
- Implementation of marketing programs for given accounts.
- Assist with consumer service in every way possible, including but not limited to providing and following up on pricing quotations, making
- product and technical advice, and coordinating amongst departments to provide samples.
- Create and execute plans to enhance responsiveness and customer service.
- Schedule and plan capacity in conjunction with Operations and Logistics.
- Promptly respond to customer inquiries and advocate for their needs.
- Assist clients with order entry, expediting, and shipment details in a timely manner as part of order management.
- Resolve supply chain challenges by proactively communicating and offering alternatives.
- Go to seminars for technical instruction.
Eligibility Criteria/About the Candidate
- Highly preferred: a bachelor’s degree.
- Prior experience working with customers, preferably for two or three years, is an asset.
- Ability to effectively communicate verbally, in writing, and over the phone.
- A strong ability to organize and enter data accurately. Excellent follow-up skills and a meticulous nature
- Skilled in handling a wide variety of tasks and concerns.
Application Last Date
- April 25, 2024
Applying Method
- For applying to this job, candidate should follow the simple method
- Applicants need to apply online through the below-given platform
- Apply directly through our given platform
- Press “Apply” at the bottom.
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Location:
- Pakistan