Customer Support coordinator job in Canada

Customer Support coordinator job in Canada. Are you seeking the latest position as a Customer Support coordinator job in Canada? TC TRANSCONTINENTAL promises to offer an attractive salary package to its employees of CAD 15-25 hourly for the Customer Support coordinator job position. One premedia studio and 28 production facilities specializing in extrusion, laminating, printing, and converting make up its platform.

In addition to sophisticated coatings, rollstock, bags and pouches, shrink films and bags, and other flexible plastic and paper goods are available from TC Transcontinental Packaging. Dairy, coffee, meat and poultry, pet food, agriculture, beverage, confectionary, industrial, consumer items, and supermarkets are just some of the many industries that this industry serves. Check out TC Transcontinental online at www.tc.tc for more details.The Customer Service Coordinator is responsible for following up with clients and getting projects into production under the supervision of the Director of Customer Service.

Customer service, sales, and manufacturing all report to him or her. He or she will also be in charge of communicating the new prices for our current products to our clientele. The job is available in a hybrid format.What is expected of you

Job Name:

• Customer Support coordinator job

Salary Customer Support coordinator job:

• CAD 15-25 per hour

Job Duties and Overview:

• Keep external customers updated on the status of their orders and respond to their inquiries in a timely manner.
• Communicate with the rest of the team to guarantee that all customers’ needs are addressed;
• Manage customer complaints and non-conformances; Process orders for subcontractors.
• Control stock at customers’ locations to maintain restocking levels;
• Coordinate with the logistics team to get orders out the door on schedule;
• Provide customers with invoices; Encourage repeat business and growth by creating a loyal customer base;
• Help out with pricing and invoicing, as needed;
• Adjust the prices of consumables on a regular basis to reflect changes in the market.

Eligibility Criteria/About the Candidate

• Sales coordination experience of one to three years’ duration;
• Customers speak primarily English, thus fluency in both languages is required.
• Ability to work effectively with Microsoft Office, especially Excel;
• knowledge of vendor managed inventory (VMI) and enterprise resource planning (ERP);
• Possessing expertise in the flexible packaging industry;
• A master of both oral and written expression;
• disciplined, methodical, and able to set and achieve goals;
• Capacity to perform under duress;
• Motivated learner who can handle both solo and team projects well.

Application Last Date

• December 30, 2023

Applying Method

• For applying to this job, candidate should follow the simple method
• Applicants need to apply online through the below-given platform
• Apply directly through our given platform
• Press “Apply” at the bottom.

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Location:

• Canada