Guest Relations Supervisor job in the UAE

Guest Relations Supervisor job in the UAE. Are you seeking the latest position as a Guest Relations Supervisor job in the UAE? SOFITEL UAE promises to offer an attractive salary package to its employees of AED 20-30 hourly for the Guest Relations Supervisor job position.

Job Name:

• Guest Relations Supervisor job

Salary Guest Relations Supervisor job :

• AED 20-30 per hour

Job Duties and Overview:

• Always acting in accordance with the established operating processes and Sofitel service standards when interacting with guests and coworkers.
• Serving guests or coworkers with courtesy and speed by referring to them by name.
• Making ensuring all expectations are satisfied by checking guest preferences and bookings.
• I will be at the reception desk nonstop during my shift.
• When taking calls both inside and outside of the hotel, please adhere to the protocol set out by the establishment.
• Pays attention to every customer that comes to the front desk and takes their message.
• I am always trying to figure out what the guests want, and when I do, I make sure to let my coworkers know so they can update their profile.
• Always trying to think ahead of our guests’ needs and wants, and getting them involved.
• To guarantee Guest loyalty, builds and sustains strong ties with them.
• Contributes fresh perspectives to departmental meetings, offering suggestions for enhancing service.
• Respects and gets along well with coworkers and other departments, interacts well with them, and completes tasks as assigned.

Eligibility Criteria/About the Candidate

• Must be able to keep cool under pressure and complete a wide variety of responsibilities in a dynamic, high-pressure setting
• Need to be able to adjust work schedules as needed
• Familiarity with front desk computer systems.
• Highly regarded for exceptional guest care, consistently going above and beyond to meet guests’ expectations and even anticipating their requirements.
• Exhibits exceptional abilities in providing exceptional guest care, delivering a polished presentation, and communicating complex ideas.
• Highly independent, with excellent decision-making, problem-solving, action-taking, and deadline-adherence skills.
• Extensive background in front desk and reservation operations

Application Last Date

• April 1, 2024

Applying Method

• For applying to this job, candidate should follow the simple method
• Applicants need to apply online through the below-given platform
• Apply directly through our given platform
• Press “Apply” at the bottom.

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Location:

• UAE