Guest Relations Supervisor job in the UAE

  • Full Time
  • UAE
  • Posted 6 months ago
  • 20-30 AED / Hour
  • Applications have closed

Guest Relations Supervisor job in the UAE. Are you seeking the latest position as a Guest Relations Supervisor job in the UAE? SOFITEL UAE promises to offer an attractive salary package to its employees of AED 20-30 hourly for the Guest Relations Supervisor job position.

Job Name:

  • Guest Relations Supervisor job

Salary Guest Relations Supervisor job :

  • AED 20-30 per hour

Job Duties and Overview:

  • Always acting in accordance with the established operating processes and Sofitel service standards when interacting with guests and coworkers.
  • Serving guests or coworkers with courtesy and speed by referring to them by name.
  • Making ensuring all expectations are satisfied by checking guest preferences and bookings.
  • I will be at the reception desk nonstop during my shift.
  • When taking calls both inside and outside of the hotel, please adhere to the protocol set out by the establishment.
  • Pays attention to every customer that comes to the front desk and takes their message.
  • I am always trying to figure out what the guests want, and when I do, I make sure to let my coworkers know so they can update their profile.
  • Always trying to think ahead of our guests’ needs and wants, and getting them involved.
  • To guarantee Guest loyalty, builds and sustains strong ties with them.
  • Contributes fresh perspectives to departmental meetings, offering suggestions for enhancing service.
  • Respects and gets along well with coworkers and other departments, interacts well with them, and completes tasks as assigned.

Eligibility Criteria/About the Candidate

  • Must be able to keep cool under pressure and complete a wide variety of responsibilities in a dynamic, high-pressure setting
  • Need to be able to adjust work schedules as needed
  • Familiarity with front desk computer systems.
  • Highly regarded for exceptional guest care, consistently going above and beyond to meet guests’ expectations and even anticipating their requirements.
  • Exhibits exceptional abilities in providing exceptional guest care, delivering a polished presentation, and communicating complex ideas.
  • Highly independent, with excellent decision-making, problem-solving, action-taking, and deadline-adherence skills.
  • Extensive background in front desk and reservation operations

Application Last Date

  • April 1, 2024
Applying Method
  • For applying to this job, candidate should follow the simple method
  • Applicants need to apply online through the below-given platform
  • Apply directly through our given platform
  • Press “Apply” at the bottom.

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Location:
  • UAE

 

Job Overview
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