Call Centre Agent job in the UAE

Call Centre Agent job in the UAE. Are you seeking the latest position as a Call Centre Agent job in UAE? PRIME HOSPITALITY promises to offer an attractive salary package to its employees of AED 20-30 hourly for the Call Centre Agent job position. Since its founding in 2009, Prime Hospitality has rapidly evolved into a center for the development of original food and beverage businesses. As the sole master franchisee for Russo’s New York Pizza in the United Arab Emirates (UAE).

Russo’s Italian Restaurant was a fine dining business that showcased dishes from the Russo family that had been passed down through centuries while also incorporating a contemporary way of thinking. Russo’s New York Pizza in the United Arab Emirates is famous not only for having the largest pizza sizes available in the country as a whole, but also for having the largest pizza available anywhere in the UAE: THE XL 28 INCH.

Job Name:

• Call Centre Agent job

Salary Call Centre Agent job:

• AED 20-30 per hour

Job Duties and Overview:

• The goal of our customer service representatives is to give quick, effective, and kind assistance to all calls.
• Maintaining a positive relationship with both existing and potential Russo’s clients is a top priority.
• Respond politely to incoming phone calls.
• React to the needs of your customers.
• Adding new customers’ details to the database.
• Follow established protocols for recording call data.
• Take care of and manage consumer issues in an effective manner.
• Take and process orders.
• Daily collection of consumer comments.
• Make sure on-time delivery of all orders by tracking their progress.
• Getting precise and comprehensive data from customers.
• Offers exact details about the goods being sold.
• Use every call to promote and sell more Russo’s.
• Log all calls and customer grievances.
• Deliver the highest standard of expert customer service possible.
• Provides the requested information, finishes the transaction, and passes along requests to the appropriate department.
• Recognizes up-selling opportunities in order to increase service sales.
• Read your inbox and handle any orders for early shipping right away.

Eligibility Criteria/About the Candidate

• A diploma or certificate of completion from an accredited high school or its equivalent 
• In-Depth Analysis
• Excellent verbal and telephone communication abilities, as well as attentive listening.
• Able to use Microsoft Office effectively.
• familiarity with modern electronic devices and software is a plus.
• Skilled in the use of English. 
• Prior work experience providing assistance to customers for at least two years. 
• Superb verbal and listening skills
• Ability to focus on the needs of customers and adjust to diverse types of people.
• Ability to multi-task, determine priorities and manage time effectively.

Application Last Date

• December 30, 2023

Applying Method

• For applying to this job, candidate should follow the simple method
• Applicants need to apply online through the below-given platform
• Apply directly through our given platform
• Press “Apply” at the bottom.

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Location:

• UAE